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Privacy Policy

Effective Date: 07/07/2024

Instacorp FZCO ("we," "us," or "our") values the privacy of our clients and users ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our online portal and services. By using our services, you agree to the collection and use of information in accordance with this policy.

Contact Information

For any queries, we can be reached via email at [email protected].

1. Data Collection

We collect various types of information to provide and improve our services to you, including:

  • Personal Information: Name, email address, payment information, mobile number, home address, father's name, professional background, business plan, all KYC documents, bank statements, and CV.

2. Data Usage

We use the collected data for various purposes, including:

  • Account Management: To manage your account and provide you with customer support.
  • Service Provision: To deliver and maintain our services.
  • Marketing: To inform you about our services, special offers, and updates.
  • Renewal and Regulation Updates: To notify you about license renewals and new regulations.

3. Data Sharing

We may share your information with:

  • Third-Party Service Providers: To facilitate our services, perform service-related tasks, or assist us in analyzing how our services are used.
  • Legal Authorities: To comply with legal obligations and respond to lawful requests.
  • Government Authorities: To comply with regulatory requirements.

4. Data Security

We take data security seriously and employ various measures to protect your information:

  • Data Minimization and Anonymization:
    • Data Minimization: Collecting only the necessary amount of data needed for specific purposes.
    • Anonymization: Removing personally identifiable information (PII) from datasets to protect user privacy.
  • Physical Security:
    • Secure Facilities: Ensuring that data centers have physical security measures like surveillance, access controls, and secure storage environments.
    • Device Security: Protecting endpoints such as laptops and mobile devices with encryption and secure access protocols.
  • Employee Training and Policies:
    • Training: Regularly training employees on data security best practices and potential threats like phishing and social engineering.
    • Policies: Implementing and enforcing comprehensive data security policies and procedures.
  • Secure Software Development:
    • Code Reviews and Testing: Conducting regular code reviews and security testing, including penetration testing and static/dynamic analysis.
    • Secure Development Practices: Following secure software development practices, such as incorporating security into the software development lifecycle (SDLC) and using secure coding standards.

5. Cookies and Tracking

We use cookies for session management of the user and Google Analytics to understand user demographics and behaviors on our website. Cookies help us improve user experience and track the effectiveness of our services. By continuing to browse our site, you agree to our use of cookies. If you do not want to receive cookies, you can adjust your browser settings or notify us via email or phone.

6. Customer Contact Information

Email Lists: By providing your email address, you consent to receive marketing solicitations, electronic newsletters, service updates, and other useful information. You can opt out of these communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Telephone Numbers: If you provide your telephone number, you may receive calls regarding orders, new products, services, or upcoming events. You can opt out by notifying us via email or phone. We do not share your telephone number with any third party outside of our organization.

7. User Rights

You can access, correct, and delete your personal data through our online portal. For any specific requests, you can contact us directly.

8. Data Retention

We retain your personal data for up to 50 years to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. Compliance

Instacorp FZCO complies with various laws and regulations to ensure transparent, ethical operations:

  • UAE Commercial Companies Law (CCL): Ensures client companies are registered and operated per the law.
  • Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) Regulations: Mandates customer due diligence and reporting suspicious transactions.
  • Economic Substance Regulations (ESR): Requires relevant entities to demonstrate substantial activities within the UAE.
  • Ultimate Beneficial Ownership (UBO) Regulations: Maintains and reports a register of ultimate beneficial owners.
  • Data Protection and Privacy Laws: Maintains confidentiality and protection of personal data.
  • Corporate Governance Codes: Outlines governance practices for client companies.
  • Value Added Tax (VAT) Law and Excise Tax Law: Ensures compliance with registration, invoicing, and reporting requirements.
  • Free Zone Regulations: Adheres to specific requirements of each free zone authority.
  • Employment Laws: Ensures compliance with labor regulations, including employment contracts and employee rights.
  • Central Bank of the UAE Regulations: Requires licensing and financial reporting for financial services.

10. Online Payments

We employ secure transaction systems to verify and protect your credit card information. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. Instacorp FZCO takes appropriate steps to ensure data privacy and security. However, we cannot guarantee the security of any information disclosed online and are not responsible for the privacy policies of websites to which we link.

11. Links to Other Sites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. Instacorp has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

Instacorp FZCO may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes. Modifications will be effective on the day they are posted.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:https://www.instacorp.ae/contact